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When I first joined NUS as a senior tutor, I
was fearful of having students who were more
senior than me. How was I, barely two years
after my graduation, going to be credible
enough to teach these business executives about
the business world? 20 years later, I relish going
to a class where many students are my senior.
These executive MBA students in the UCLANUS
MBA programme not only keep me
feeling young, they are also the highlight of my
teaching every year. I call them my opportunity
to engage the phenomenon.
In research, academic distance is desirable but
from the perspective of business education, I
would argue that academic distance is a bad
thing. Imagine listening to a palaeontologist
who makes claims about a particular species of
dinosaur but has never had a close look at any
fossils or remains of that species. We cannot
help but question the credibility of such a
person. Now imagine a classroom of business
executives with a professor conducting a class
on leadership or change (my areas of teaching).
The audience may be skeptical if they are not
convinced that the professor has interacted with
leaders of organisations, kept abreast of business
news on companies and knows the pressures
(e.g. mergers, acquisitions, downsizing, costcutting,
globalisation of business, the rise
of BRIC [Brazil, Russia, India and China]
economies) they face on a daily basis.
As a business educator, it is both imperative and
beneficial for me to be familiar with the business
world. This means keeping close contact with
a large network of friends or executives from
different industries who can update me with
the latest in the business world, scanning
the business news every day and skimmingpractitioner-oriented publications like McKinsey
Quarterly to know what executives are reading
and thinking.
I have also found it important to conduct
executive education programmes or do
consultation work for companies, so that I
can learn more about organisations and gain
credibility among business students. In addition,
it is enriching and satisfying to hear about and
experience the concepts and constructs which
we discuss in the classroom. It is one thing to
read about models on change management, but
quite another to talk to merger survivors and
integration managers, or advise companies
going through mergers. Engaging with the
business community not only gives me ideas
for research but also insight into how best to
collect data for certain topics. For instance, if
I were interested in studying emotions among
business executives, it would be clear (from my
interaction with business executives) that a study
on people who experience emotional extremes
at work (e.g. stock or currency traders), would
be an interesting area for research.
The act of engaging the phenomenon actually
completes the virtuous cycle of:
• Cognition from an academic distance
(theories, research, thinking)
• Experience (engaging the phenomenon)
• Reflection (using experience to enrich and
critique theories, research and thinking).
All these three activities are, I believe, essential
for constructing a good educational experience
in management and organisation.
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